1. Go to https://app.sinapi.io/ and log into your Sinapi account 2. Click on the Account option on the menu 3. Under the Users table, find the user that you want to Role 4. Click on the 3 dots menu and select Modify 5. Click the Edit Profile button 6. Choose the role that you want […]
User Profile
How to add users to my account
1. Go to https://app.sinapi.io/ and log into your Sinapi account 2. Click on the Account option on the menu 3. Under the Users table, click on the + Add New link 4. Type the new user email and choose the Role and the Workspace 5. Click the Invite User button, to send the email with […]
How to upgrade or downgrade my account
1. Go to https://app.sinapi.io/ and log into your Sinapi account 2. Click on your account and select the Subscription option 3. Under the Subscription Details page, you can see your Active plan, and you can change it, pressing the Change Plan button 4. You must confirm and pay the change plan by pressing Pay
How to recover a lost password
1. Go to https://app.sinapi.io/ and on the login screen, click on Forgot Password? 2. On the next screen, type your Sinapi account email address and press Send Email 3. You will receive an email with a link to reset your password 4. Once you get the email, click on the Confirm button, this will open a page […]
How do I suspend my account?
1. Go to https://app.sinapi.io/ and log into your Sinapi account 2. Click on your account and select the Subscription option 3. Under the Subscription Details page, click on the Disable Account button 4. You must confirm that you want to disable your account by confirming pressing Cancel Subscription